Assistant supervisor

Job Responsibilities:

. Assist in managing day-to-day operations

. Support staff scheduling, attendance, and manpower planning

. Ensure smooth customer flow and appointment coordination

. Maintain high standards of customer service and hygiene

. Handle customer enquiries, feedback, and service recovery

. Support in sales of packages, treatments, and retail products

. Guide and motivate team members to achieve targets

. Assist in training junior staff and therapists/stylists

Requirements:

. Experience in hair salon / beauty / service industry preferred

. Prior supervisory or team leader experience is a plus

. Good communication and customer service skills

. Sales-driven with a positive attitude

. Responsible, hands-on, and able to multitask

. Comfortable working on weekends and peak hours

Salary & Benefits:

. Salary: $2,800 - $3,800 (depending on experience)

. Commission + incentives (sales & performance-based)

. Staff treatment & product discounts

. Career progression opportunities