Assistant Store Manager/ Supervisor (Retail)

Position: Assistant Store Manager/ Supervisor (Retail) (Job ID: 19994)

• Harbourfront

• Basic + PB

Job Description:

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client act as a quality control supervisor ensuring that every interaction with a customer is memorable

• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs

• Resolve difficult customer issues and escalate to management when necessary.

• Providing the highest level of customer service, ensuring that all customers are treated with respect

• Developing a thorough knowledge of products in store

• Maintaining merchandising standards in accordance with brand guidelines

• Keeping up to date with current trends and the brand's place within the market

• Following all operational procedures in the store and in the stock room.

Job Requirements:

• Experience in the retail industry, particularly in fashion (apparel/footwear) or cosmetics

• Love interacting with customers. Set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.

• Have a positive can-do attitude

• Be passionate about our brand, fashion, and retail in general

• Demonstrated leadership qualities with the ability to motivate and guide team members

• Strong experience in KPI management and performance tracking

• Experience in staff rostering and scheduling is a plus

• Proven ability to drive sales and actively push sales performance

• Maintains a tidy, clean, and professional look

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Tan Katrina Therese Yap

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