ASSISTANT SERVICE ENGINEER

THE JOB:

The Assistant Service Engineer will be responsible to provide prompt technical support to ASEAN subsidiaries, distributors and our valued customers effectively, the management of project timelines, to collaborate with cross-functional teams including IATF audit with external / internal auditors, manage the periodical training calendar and develop education materials for new innovative training programs, too.

PRODUCT SUPPORT: Provides to our customers (existing &/or prospective) the in-depth technical aspects of our products specification align with and support their operational needs.

FIELD SERIVCE: Engages with customers via on-site and off-site presentations to identify their needs, subsequently recommend and present our products compatibility.

CUSTOMER SUPPORT: Comprehensive training, and providing responsive, advanced troubleshooting support (if in need) on our products.

THE PERSON:

• Bachelor's degree in engineering or a related technical discipline is mandatory requirement.
• 2 - 3 years of experience in engineering roles in a manufacturing or technical environment.
• Proficiency in engineering and technical design principles, and a strong understanding of materials and manufacturing processes would be advantageous.
• Positive attitude with ability to handle tasks independently, analytical and problem-solving skills and able to work with minimum supervision.
• Strong communication skills to work with diverse teams and convey technical information clearly.
• May require making overseas travels to subsidiaries, exhibitions and customers.