Assistant Sales Manager / Sales Manager
Job Responsibilities
- Manage assigned market segments and drive revenue growth for the hotel.
- Develop and implement effective sales and marketing strategies to maximize business opportunities and revenue.
- Maintain and grow existing accounts while actively identifying and securing new business.
- Conduct sales calls, client visits, presentations, and hotel site inspections, with timely follow-up on all enquiries.
- Prepare sales proposals, contracts, marketing correspondence, and monthly sales reports.
- Monitor account performance and support annual contract negotiations.
- Build and maintain strong relationships with corporate clients, and other key stakeholders.
- Work closely with internal departments to ensure smooth coordination and a positive guest experience.
- Attend sales meetings and represent the Sales Department at industry events and networking opportunities when required.
- Achieve monthly and annual sales targets set by Management.
- Handle guest feedback professionally and coordinate appropriate service recovery where necessary.
- Ensure compliance with the hotel's policies, procedures, and service standards.
- Perform any other duties assigned by Management.
Requirements
- Diploma in Hospitality Management, Business, Marketing, or a related discipline.
- Minimum 2 years of relevant sales experience, preferably within the hospitality industry.
- Strong sales, negotiation, presentation, and account-management skills.
- Excellent interpersonal and communication skills, with the ability to build and maintain a strong professional network.
- Proactive, independent, self-motivated and results oriented.
- Mature, dynamic, and meticulous, with a positive working attitude.
- A strong team player who is comfortable working in a fast-paced environment.
- The position offered will be commensurate with the candidate's experience and suitability.
