Primary Purpose and Function
The Assistant Manager will support the HOD in overseeing and growing the lubricants and accessories business for both local and overseas market. The role covers end-to-end management of sourcing, supplier relations, supply chain, customer engagement and business development. The position requires a strong commercial mindset,hand-on operational expertise and the ability to drive growth by expanding the parts business accross new channels and geographies.
Key Responsibilities
- Supplier Management
- Identify, evaluate, and negotiate with local and overseas suppliers for lubricants and accessories.
- Maintain strong relationships with suppliers to ensure quality, cost efficiency, and timely deliveries.
- Monitor supplier performance and resolve any supply-related issues.
2. Customer Management
- Manage and expand customer accounts, ensuring high service standards.
- Handle customer inquiries, complaints, and feedback promptly.
- Build long-term relationships to increase customer satisfaction and loyalty.
3.Business Development
- Develop and implement strategies to grow the parts, lubricants, and accessories business locally and overseas.
- Identify new market opportunities and potential partnerships.
- Support Head of Department in setting and achieving sales targets.
4. Supply Chain Management
- Oversee inventory control, forecasting, and order planning to optimize stock levels.
- Coordinate with logistics partners to ensure smooth import/export operations.
- Improve efficiency and cost-effectiveness of the supply chain process.
Requirements
- Secondary/Diploma in Automotive or related field.
- At least 10 years experience in parts, lubricants, or accessories.
- Strong in supplier negotiations, customer handling, and supply chain management.
- Analytical, proactive, and customer-focused with excellent communication skills.
