Assistant Retail Supervisor

Description:

Operations

• Responsible for daily operations, housekeeping of retail outlet
• Monitor the sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning of his/her shop and ensure adequate numbers of staff are deployed within the business operations hours
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to Visual Merchandising instruction or guideline
• Stock take

Staff Management

• Guide and supervise staff in correction execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure staff adheres to the Giordano Code of Conduct (eg: punctuality & proper grooming at work, no foul language or vulgarities at work)
• Ensure fair practice at work and all staff be treated equally & fairly (eg: roster to be fairly planned and given out to staff in advance)
• Perform confirmation / promotion evaluations for sales staff
• Conduct interviews for recruitment of sales staff
• Timely submission of accurate full time/part time timesheets

Requirements:

• GCE O, N Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays, retail working hour with 6 days workweek
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player