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Job Description & Requirements
Get to know us first!
What is INITIA GROUP / INITIA SG
The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.
Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.
Our brands :
Bada (Previously known as Leekaja Salon) Singapore
Walking on Sunshine
You Are My Sunshine
Ministry of Scalp Therapy
F&B Brands
The work of Initia has been successful due to the fact that it has a strong and passionate team.
To be specific, it has strong and reliable teams on each outlet, not to mention the Marketing, Human Resources, IT and Accounting.
What can INITIA offer you
We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.
Initia Leverages people's unique differences and celebrates the beauty of individuality.
We strive to find team members that are uniquely and perfectly suited for our best practices.
DUTIES & RESPONSIBILITIES :
Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.
Analyzing and interpreting trends to facilitate planning
Coordinating front and back of the house operations for smooth delivery of services
Ensure compliance with safety and sanitation regulations
Control operations cost and identify measures to cut wastages
Respond promptly to customer complaints, suggest solutions to resolve complaints
Manage / maintain outlet good image
Training / coaching of new / current staff on customer service best practices
Organize and supervise shifts
Managing staff training, schedules and work performance.
Preparing reports
Analyse and forecast sales figures to maximize profits,
QUALIFICATIONS :
Bachelor Degree in Hospitality / Retail Management
Proven work experience as Restaurant Manager / HospitalityManager
Strong leadership skills.
Excellent communication skills
Customer service oriented
Financial Management skills
Job ID: 150502097
Skills:
Customer Service, Financial Management
Skills:
customer service, Queue Management, service recovery, restaurant hygiene, Management Reporting, Administrative Duties, Supervisory Skills
Skills:
shifts schedules, Customer Service, Onboarding, Hiring Personnel, Customer Satisfaction, Process Improvement, Administrative Work, Human Resources, Microsoft Word, Training, Team Player, Performance Management
Skills:
Customer Service, Restaurant Operations, Staff Training, Financial Management
Skills:
personal chef services , Hospitality, High and Low Level, Cashiering, Staff Training, Restaurant Management, Welcoming Guests, Building Customer Relationships, Japanese, Upselling, Restaurant Operation, team briefings, Equipment Maintenance, Providing Great Service, Inventory Management, Cleanliness and Contamination Control
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