Responsibilities:
- Lead daily operations (including opening and closing) efficiently through guiding team members
- Induct, mentor and train junior staff to achieve guest satisfaction
- Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
- Enhance customer service quality by ensuring action plans are carried out
- Implement plans to ensure efficient use of resources and minimize wastage
- Provide prompt and excellent customer service to guests
- Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
- Strategize manpower planning to support operational needs within budget
- Handle guest complaints with care and provide service recovery options
- Ensure smooth implementation of new F&B products
- Ensure cleanliness of restaurant at all times
- Manpower planning
Requirements:
- Diploma in any field
- At least 3 years of relevant experience and experience in managing a team
- Excellent communication, interpersonal, leadership and organisational skills
- Able to perform in a fast paced environment
- Willing to work 5 days rotating shift, on weekends and public holidays
- Business and financial acumen to achieve profitability targets will be advantageous
5 DAYS WORK!
ATTRACTIVE BENEFITS!
Pls send your resume to [Confidential Information] to apply
