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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 147867519
Skills:
customer service, Queue Management, service recovery, restaurant hygiene, Management Reporting, Administrative Duties, Supervisory Skills
Skills:
customer service, restaurant operations, Team Management
Skills:
Leadership, Customer Service, Financial Management
Skills:
food & beverage, Manpower Planning, Food Quality, Leadership, Analytical Skills, Coaching, Customer Service, Food Service, Customer Satisfaction, Communications, Supervise staff, Attention To Detail, Food Industry, Purchasing, service recovery, Food and Beverage Safety and Hygiene, Quality Control, Inventory
Skills:
Hospitality, Food Quality, Cut, Compliance, Management Skills, Coaching, Customer Service, Sanitation, Customer Satisfaction, Excellent Communication Skills, Quality Control, Customer Service Oriented, Financial Management, Inventory
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