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Restaurant Management
. Assist in overall management of the restaurant operations
. Supervise and coordinate assigned shift conduct daily pre-operation meeting
. Observe, teach and correct staff's service standards
. Order daily supplies
. Ensure adherence to quality expectations and standards
. Ensure compliance with company cash handling policy and procedures
People Management
. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
. Plan duty roster
. Check on staff punctuality and discipline
Customer Service
. Handle customer enquiries and complaints
. Ensure customers satisfaction
Administration and Reporting
. Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
Job ID: 152908599
Skills:
Hospitality, Team Management, Established Sales Targets, Customer Service, Inventory Handling, Food Service, customer feedback, Customer Satisfaction, Restaurant Management, Building High Performance Sales Teams, Restaurant Operation, Quality Control
Skills:
customer service, conflict-resolution, restaurant operations, service standards, problem-solving skills, Communication Skills
Skills:
Service Quality, Team Leadership, operational control, Training, safety procedures
Skills:
Leadership, Customer Service, Financial Management
Skills:
Queue Management, Administrative Duties, service recovery, Customer service, Management Reporting, Supervisory Skills