Assistant Relationship Manager

We are looking for a proactive and customer-focused Assistant Relationship Manager to support our Commercial Banking business. In this role, you will work closely with Relationship Managers and Business Development Managers to deliver seamless client servicing, facilitate account and loan-related activities, and ensure a high standard of operational support for our growing customer base.

Responsibilities:-

• Facilitate account opening and account maintenance activities, including documentation review, customer verification, KYC screening and coordination with internal stakeholders
• Support clients on internet banking, payment services, account-related enquiries and other day-to-day banking needs
• Assist with Customer Risk Rating Dashboard (CRRD) preparation, searches and name screening requirements
• Support Relationship Managers and Business Development Managers with client servicing, documentation and operational matters
• Facilitate loan drawdowns, rollovers and related post-approval matters, ensuring timely processing and coordination with internal teams
• Coordinate fixed deposit placements, withdrawals, form processing, courier arrangements and document management
• Handle customer enquiries professionally via phone, email and in-person interactions
• Support administrative and ad-hoc duties to ensure smooth business operations.

Requirements:-

• Diploma qualification/ Degree holder with at least 2 years experience in a similar banking support role
• Good understanding of banking operations, client servicing and documentation requirements
• Strong verbal and written communication skills with the ability to interact effectively with customers and stakeholders
• Strong organisational skills, attention to detail and ability to manage multiple priorities.

Only shortlisted candidates will be notified.