Job Description

OVERVIEW

Our client, a Singapore based private bank, is looking for an Assistant Relationship Manager for their Japan desk. They are committed to attracting and developing exceptional talent. They foster a culture built on openness, collaboration, and fairness, and invest in our people through programmes that support both professional and personal growth.
In addition to competitive remuneration, they offer a range of non-financial benefits and opportunities for career development within a broad global network. If you are driven, passionate, and motivated to succeed, we invite you to explore this rewarding opportunity.

Responsibilities

This role provides administrative and client service support to Relationship Managers (RMs) within the front office, serving Private Banking clients.

Deliver administrative and client servicing support to RMs managing Private Banking clients
Respond promptly to client enquiries and instructions, resolving most issues effectively
Monitor client account transactions and activities
Assist RMs in delivering financial advisory services
Maintain accurate client data and reports, including contact details, account information, and credit review status
Manage administrative tasks such as scheduling meetings, preparing correspondence, arranging travel, and producing presentation materials
Coordinate with product teams, operations, and internal stakeholders as required
Ensure compliance with all internal policies and external regulatory requirements

Requirements

3-5 years of relevant experience in client servicing, operations, or sales support within financial institutions
Bachelor's degree or diploma from a reputable institution
Strong knowledge of financial products and services
Excellent communication, interpersonal, and client-facing skills
Detail-oriented with strong organizational abilities
Forward-thinking mindset with adaptability to change
Strong team player with the ability to collaborate across functions
Able to perform effectively in a fast-paced environment with resilience and a client-focused attitude
CACS certification preferred
Proficiency in Japanese is essential to support Japanese clients