Job Description
This role is responsible for providing full support and accountability to the Corporate Banking Department on customer account management for corporate clients, and providing support to relationship managers (RM).
Key Responsibilities:
- Support RMs in day-to-day client servicing, and provide timely resolution of customer issues, including:
- Obtaining required documentation and complete customer onboarding process, including KYC and AML checks
- Conduct annual / semi-annual credit reviews for clients
- Conduct market research and credit analysis for new clients and prepare financial spreading in credit documents for clients and translate credit related documents on demand.
- Support the HOD in tracking the department's business performance by RM, by Client and by Product.
- Participate in the department's system implementation work, including participating in user requirement gathering and systems user-acceptance testing.
- Participate in market trend analysis / industry analysis / customer analysis to provide a better understanding on related matters.
- Complete any other assigned tasks and projects as required by the department.
Requirements:
- Degree holder with at least 2 years of relevant experience in similar role.
- Good customer service skills.
- Meticulous and good problem-solving skills.
- Experience in change management, system testing and implementation and project management will be an added advantage.
- A fast learner who can work independently and as a team as a supporting role.
- Able to work under pressure and meet strict deadlines.
- Self-motivated, self-disciplined, organized, responsible, meticulous, and able to multi-task.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format or please click on Apply Now.
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hong Sze Wai (Sharon)
EA Personnel Reg No: R25128240
