Assistant Relationship Manager (Bank, Support to RM)

Job Responsibilities:

• Support RMs in day-to-day client servicing, and provide timely resolution of customer issues, including:

  • obtaining required documentation and complete customer onboarding process, including KYC and AML checks

  • conduct annual / semi-annual credit reviews for clients

  • conduct market research and credit analysis for new clients and prepare financial spreading in credit documents for clients and translate credit related documents on demand.

• Support the HOD in tracking the department's business performance by RM, by Client and by Product.

• Participate in the department's system implementation work, including participating in user requirement gathering and systems user-acceptance testing.

• Participate in market trend analysis / industry analysis / customer analysis to provide a better understanding on related matters.

• Complete any other assigned tasks and projects as required by the department.

Job Requirements:

• Degree holder with minimum 2 years of directly relevant working experience in similar capacity.

• Good customer service skills.

• Meticulous and good problem-solving skills.

• Experience in change management, system testing and implementation and project management will be an added advantage.

• A fast learner who can work independently and as a team as a supporting role.

• Able to work under pressure and meet strict deadlines.

• Self-motivated, self-disciplined, organized, responsible, meticulous, and able to multi-task.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on Apply Now.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

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