Job Summary
Support public relations and project operations by managing resident inquiries and complaints, coordinating with contractors, and providing accurate administrative assistance to ensure smooth project workflows.
Responsibilities
- Respond promptly and effectively to residents requests and complaints at the Information Centre counter and hotline to maintain positive community relations
- Perform clerical duties such as typing, photocopying, and filing to support Public Relations Officer tasks
- Facilitate clear communication with relevant parties to resolve public relations and project-related issues
- Collaborate closely with contractors to identify and implement proactive measures that reduce complaints from construction activities
- Deliver comprehensive administrative support to maintain efficient office and project operations
- Execute administrative tasks accurately and on time to support project workflows and deadlines
- Engage stakeholders effectively to uphold and enhance the company's reputation and goodwill
- Provide administrative and logistical support for construction working committee meetings, which may occur during or outside regular working hours (9am to 11pm)
- Assist with additional administrative duties and ad-hoc tasks as required
Preferred competencies and qualifications
- GCE O Level certificate with at least 1 year of clerical work experience
- Strong communication and interpersonal skills, including proficiency in English and one other official language to support diverse stakeholder interactions
