Assistant/Operations Supervisor

Job Description

• Lead and supervise a team of 10-15 warehouse staff during the assigned shift.
• Allocate daily tasks and coordinate manpower to ensure smooth warehouse operations.
• Oversee inbound activities, including receiving, sorting, storage, and put-away of goods.
• Manage outbound operations such as picking, packing, and dispatch to ensure timely order fulfilment.
• Monitor inventory movements and process transactions accurately using SAP and Warehouse Management Systems (WMS).
• Respond to customer enquiries and provide shipment status updates while maintaining excellent service standards.
• Monitor team productivity and operational KPIs, preparing daily shift reports for management.
• Enforce workplace safety, 5S practices, and compliance with company policies and standard operating procedures (SOPs).
• Investigate and report operational issues, inventory discrepancies, and incidents while supporting continuous process improvements.

Job Requirements

• Minimum GCE N/O Levels, NITEC, Diploma, or equivalent qualification.
• At least 2-3 years of experience in warehouse, logistics, or supply chain operations, preferably in a supervisory role.
• Experience leading warehouse teams with strong leadership, communication, and problem-solving skills.
• Proficient in Warehouse Management Systems (WMS), SAP, or other ERP systems, with a good understanding of inventory control and stock accuracy.
• Familiar with inbound and outbound warehouse operations, including receiving, picking, packing, dispatch, and inventory management.
• Customer service-oriented with the ability to handle enquiries and resolve operational issues effectively.
• Willing to work rotating shifts, including permanent or rotating night shifts and overtime when required.
• Physically fit and able to work in a fast-paced warehouse environment while adhering to workplace safety and 5S standards.

EA Personnel Name: Stephanie
EA Personnel No: R1331070
EA License No: 11C4731