Assistant Operations Manager (Ship Agency)

Key Responsibilities

• Manage daily tanker port call operations from pre-arrival to post-departure.

• Supervise, coach, and allocate work for a team of operations staff.

• Act as escalation point for operational issues, delays, and client concerns.

• Coordinate with terminals, port authorities, pilots, and service providers.

• Ensure compliance with HSSE, ISGOTT, MARPOL, and port regulations.

• Monitor operational performance, documentation, and cost control.

• Support process improvements and operational reporting.

Requirements

• Diploma or Degree in Maritime Studies, Shipping, or related field.

• 5-8 years of ship agency experience, with strong tanker exposure.

• Prior supervisory or assistant managerial experience preferred.

• Strong leadership, communication, and problem-solving skills.

• Ability to perform in a fast-paced, 24/7 operations environment.