Assistant Operations Manager

Role Overview

KidZania Singapore is part of Sim Leisure Group Ltd, a regional theme park operator listed on the Singapore Exchange.

We are looking for a competent and disciplined Assistant Operations Manager who is willing to work hard and take responsibility for daily operations. This is not a desk job. The role requires someone who is hands-on, proactive and present on the ground.

Key Responsibilities

. Assist in managing the daily operations of the park

. Ensure all activities and facilities operate safely, smoothly and according to SOPs

. Supervise staff and ensure they are productive, disciplined and service-oriented

. Be on the ground during operations, monitoring activities and resolving issues quickly

. Ensure the park environment is clean, safe and well maintained at all times

. Handle operational issues, customer feedback and incident reporting

. Coordinate with Maintenance, Safety and other departments when required

. Support school visits, group bookings and private events

. Continuously look for ways to improve productivity and operational efficiency

Requirements

. Minimum 5 years experience in operations (attractions, hospitality or similar environment)

. Strong leadership and supervision skills

. Hands-on, disciplined and highly responsible

. Able to work weekends, public holidays and long operational hours

. Good problem-solving and communication skills

Important

We are not looking for job hoppers or people who prefer an easy desk job. This role requires someone who:

. Takes ownership of operations
. Is proactive and reliable
. Leads staff by example
. Is comfortable working in a fast-paced operational environment

If you are looking for a stable long-term role and are ready to work hard, we welcome your application.