ASSISTANT MEMBERSHIP SERVICES EXECUTIVE (Membership Administration)

Job Description

ASSISTANT MEMBERSHIP SERVICES EXECUTIVE

(Membership Administration)

HQ, SAFRA Mount Faber

Job Description

Responsibilities:

. Process membership applications including the tracking and following up for incomplete submissions

. Perform backend membership processes, data maintenance and update members particulars in the database, ensure memberships are processed with a high degree of accuracy

. Assist with renewal notification to members

. Answering members enquiries via phone calls and emails.

. Assist with fact-finding on membership feedback matters and proactive highlight any business operations issues

. Assist with user acceptance testing on membership systems

. Assist in data analytics and cleaning

. Provide administrative support and any other duties as and when necessary

Job Requirements

. Possesses at least a recognised diploma or GCE A level, with at least 3 years of working experience in processing of applications and administrative works

. Strong analytical and problem solving skills as well as meticulous to detail are critical.

. Good interpersonal and communication skills with capabilities to attend customers enquiries

. Willingness to take up new job responsibilities when required

. Proficient in MS office Application, especially Excel

. Self-motivated and a good team player

. Prior experience in a membership organisation or banks backend operations will be advantageous.

. Only Singapore Citizens and Permanent Residents need apply