Job Description
The Unsecured/Secured Recovery Manager will be responsible for planning, supervising, and overseeing the recovery of Unsecured/Secured loans. This role involves monitoring overdue accounts, negotiating settlement, implementing effective management and execution of the loan recovery process, maximizing operational efficiency, and minimizing non-performing loans (NPLs) while optimizing recovery efforts.
Job Responsibilities
Key Responsibilities: 1. Unsecured/Secured Recovery Planning & Supervision: - Develop and implement strategies for the recovery of Unsecured/Secured loans. - Supervise daily recovery operations and ensure efficient management of recovery processes. - Oversee the management of all loan recovery efforts to achieve organizational goals. 2. Operational Efficiency: - Work towards achieving maximum efficiency in the recovery process to meet team objectives. - Ensure smooth daily operations while maintaining the recovery team's productivity. 3. Delinquency & NPL Management: - Review daily delinquency reports and recovery performance. - Identify areas of concern and take corrective actions to minimize Non-Performing Loans (NPLs). - Strive to reduce loan write-offs by optimizing recovery strategies. 4. Reporting & Analysis: - Provide accurate and timely statistics and reports on loan recovery progress to management (daily, monthly, and ad-hoc reports). - Identify early warning signs of potential defaults and take proactive measures - Provide insights and recommendations through post mortem reviews to management . - Analyse recovery performance and identify trends or opportunities for improvement. 5. Collaboration & Liaison: - Work closely with Business Units to address collection issues and improve account recovery outcomes. - Liaise with relevant departments to ensure consistent communication regarding recovery targets and performance.
Job Skills
- Recovery-Planning
- Monitoring
- Negotiations
Job Requirements
Qualifications: - Bachelor's degree in Finance, Business Administration, or a related field (preferred). - Proven experience in loan recovery, collections, or credit management - Strong analytical and reporting skills. - Excellent communication and interpersonal skills. - Ability to work under pressure and meet recovery targets. Skills: - Knowledge of loan recovery and delinquency management processes. - Proficiency in Microsoft Office, particularly Excel, for reporting and analysis. - Strong problem-solving and decision-making abilities. - Leadership and team management skills. Please note only shortlisted candidates will be notified.
