Assistant Manager, Talent Success & HR Ops

Welcome to World Mode Singapore, where we pride ourselves on being a subsidiary of World Mode Holdings Co. Ltd, a Japanese retail consultancy renowned for its strong track record and dominant market share.

About Us:

At World Mode Singapore, we are a specialized retail consultancy, offering end-to-end integrated retail solutions to the Beauty and Fashion industries. As a fast-expanding player in the region, we are committed to driving excellence in the retail sector. Our core business vision revolves around elevating retail professionals and empowering them to thrive in their careers.

Why Work With Us:

Comprehensive Training Programs: We go beyond traditional talent placements and invest in our retail talents growth through specially curated training programs. Blending learning methodologies, our training equips retail professionals with the skills they need to excel in their roles.

Enterprise-Grade Solutions: World Mode Singapore offers value-added, top-tier solutions in Visual Merchandising, Marketing, Operations, and Technology for the Retail Industry. With our expertise, businesses can achieve peak performance and stay ahead in the competitive market.

Innovative Approach: Our commitment to innovation drives us to constantly explore new strategies and cutting-edge technologies. We believe in pushing the boundaries of retail excellence and providing our clients with the most advanced solutions available.

Our Mission: At the heart of our mission is the desire to fulfill the career dreams of individuals. We firmly believe that happy retail professionals lead to happy shoppers and successful retail businesses. By fostering a supportive and empowering work environment, we strive to create a team that is passionate, driven, and enthusiastic about shaping the future of retail in Asia-Pacific.

Join Our Team:

Are you ready to be part of a dynamic and innovative retail consultancy that is making waves in the Asia-Pacific market

If you are a dynamic individual seeking a challenging yet rewarding career in the retail industry, World Mode Singapore welcomes you with open arms. Together, we can make a significant impact on the retail landscape and shape the future of the industry. Join us now and embark on an exciting journey with World Mode Singapore as we redefine retail excellence in Asia-Pacific!

Main Purpose of the Job:

As our Assistant Manager in Talent Success and HR Ops, your responsibilities are to champion success by meeting hiring requirements of Clients, provide strong matching of career aspirations for jobseekers for retail industry and also support HR administration for all outsourced, temporary and part-timers.

Key Responsibilities:

[Talent Success]

• Support in data mining, getting leads, identifying opportunities and recommending services to meet client's needs
• Generate and develop new clients by making cold calls/and generating leads independently (F2F visit or phone), professional networking
• Own the sales cycle from lead generation to closure
• Identifying key decision makers and leverage opportunities to promote and cross sell our services
• Negotiate agreement terms with clients to fulfil company's objectives and sales goals
• Sharing of market insights and tabulate monthly sales report with the team
• Work in conjunction with other Talent Consultants and Training Team
• Able to support sales presentations and build good relationships with Clients and Talents
• Support event planning, meeting strict deadlines and budget demands
• Support collaborations and partnerships with schools, external vendors, suppliers etc.

[HR Administration]

Provide support on the full spectrum of HR activities for field teams such as:

• Collating of timesheets from Part-Time Staff and tabulating the hours accordingly and compliance with statutory requirements including CPF, Maternity Claim, Childcare Claim, NS Claim and Tax Filing
• Liaise closely with clients in all HR related matters
• Prepare payroll summary for submission for payroll processing
• Onboarding and Offboarding for all new joiners
• Administer HR-related process which includes preparation of employment contracts, application and renewal of work passes for staff, confirmation of employees, administration of leaves etc.
• Updating and maintaining Employee Handbook, Safety Measurements SOP etc.
• Keep up to date on government grants, HR systems etc. and propose according to business needs
• Source and co-ordinate training courses, application of SDF fundings, update and maintain training records
• Maintain confidentiality and privacy of any personal and sensitive date
• Any other HR-related duties as assigned

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

We are looking for highly motivated, self-driven and creative individuals and team players with an entrepreneurial mindset. Keeping abreast of marketing trends, new technologies, emerging digital tools and platforms, and share insights with the rest of the team.

• Diploma in Sales, Marketing, HR or equivalent
• CEI Licensed
• Strategic and Analytical Thinker, Team Player
• Result oriented and Sales driven with the ability to cope with challenges
• Strong interpersonal skills
• Able to work independently and collectively as a team