Assistant Manager, Solution Center

Key Job Purpose :

• Project Management of systemization solutions, including workflow studies for both standard and customized solutions across all Business Units.
• Develop procedures and tools to support Affiliates and Business Partners in systemizing and workflow studies, from pre-sales to project closure.
• Governance of Workflow Standardization and Best Practices - Develop and refine scalable workflow frameworks and standards, while adapting solutions to meet the specific needs of affiliates or partners.
• Serve as liaison across teams to align workflow solutions, offering strategic input during pre-sales and project planning.

Job Responsibilities:

• Lead the end-to-end program management of systemization solutions - own the workflow study, solution architecture, and rollout for both standard and bespoke implementations across all Business Units, ensuring alignment with corporate strategy and regulatory standards.
• Spearhead cross-functional steering committees - to define project scope, resources, and success metrics, proactively removing roadblocks and reporting progress to senior leadership on a regular cadence.
• Design and institutionalize scalable procedures, toolkits, and templates - that enable Affiliates and Business Partners to perform workflow studies from pre-sales discovery through post-implementation review, driving global consistency and knowledge reuse.
• Establish performance KPIs and a live monitoring dashboard - to track cost, schedule, and quality, using data insights to prevent profit leakage and to continuously optimize solution delivery.
• Drive post-project retrospectives and lessons-learned sessions - converting insights into updated SOPs and best-practice libraries that feed future bids and proposals.

Job Requirements:

• Diploma or Degree or equivalent in Biomedical / Mechatronic / Electronics Engineering.
• 8 years working experience in IVD market
• Microsoft office, good communication skills
• Maintains at all times the highest standards of professional and personal conduct when interacting with internal external customers.
• Prefer to have Laboratory experience in handling of Hematology, Coagulation, Urinalysis products before.
• Travel requirements: 30% or less
• Work location: Eunos
• Only Singaporean may apply