This role will be responsible for developing and implementing quality measures, facilitating sector collaboration, managing awards, and supporting community care excellence initiatives.
- Review local, regulatory, and international standards to identify quality measures for eldercare services.
- Propose and coordinate sector representatives to form a workgroup for selecting suitable quality measures.
- Organise and facilitate workgroup meetings, including preparing materials and handling secretariat duties.
- Engage community care leaders and organisations to promote and secure support for new quality measures.
- Analyse and present quality measure data using Tableau and prepare related reports for internal and external stakeholders (i.e. AIC Management team and CCOs).
- Conduct training to help community care organisations interpret quality measures and reports.
- Address queries from community care organisations regarding quality measures.
- Support the Community Care Excellence Awards process, including nominations, evaluations, and event organisation.
Job Requirements:
- Degree in any discipline with at least 3 years of relevant working experience.
- Familiarity with analytics and statistical software e.g. Tableau, Stata and experience in data visualization, analysis and reporting will be required.
- Strong written and verbal communication skills.
- Effective interpersonal and engagement skills.
- Resilient and results oriented.
