Responsibilities- Manage the complete cycle of application to admission matters
- Process applications and ensure that application materials are complete for review by Associate Dean (Postgraduate Research (PGR)).
- Prepare offer letters and check that admission related payments are made.
- Manage student matriculation requirements
- Prepare and update matriculation handbook.
- Manage Immigration & Checkpoints Authority (ICA) student pass applications.
- Monitor students academic progress at different stages
- Ensure students declare their academic track and fulfil graduation requirements.
- Track progress of students capstone projects.
- Administer students course enrolment related requests and academic term course scheduling
- Prepare and update academic handbook.
- Manage timetabling and room bookings.
- Work with the respective programmes managers on cross-enrolment and Registrar's Office on course enrolment.
- Process PGR related billings such as tuition fees and track the payments
- Configure the setup in system for different cohorts and profiles of students.
- Assign award/scholarship and/or overwrite fees, where applicable.
- Work with Finance Office for billing to external organisations.
- Follow-up on late payments.
- Process students travel related matters such as conferences and reimbursement
- Handle conference applications.
- Manage leave requests.
- Track completion of pre-departure checklist for overseas travel.
- Check that claims are complete with supporting documents.
- Support events, seminars and exams for SCIS PGR Programmes.
- Other duties as assigned.
Qualifications
- Degree in any discipline with at least 2 years relevant work experience.
- Highly self-motivated individual who is mature, independent and adaptive.
- Meticulous and detail oriented.
- A strong team player with strong interpersonal & communication skills (in verbal and writing).
- Prior working experience in the similar industry would be advantageous.
Other Information
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
