Ensure projects are consistently on brief, on time and on budget
Ensure compliance and championship of internal processes with both internal and external stakeholders
Management of key suppliers, ensuring delivery of their project area is delivered within budget and to a high quality in line with client expectations
Management of event budgets, tracking expenses, and ensuring that events are executed within budget. This may include negotiating contracts, managing payments, and tracking financial records
Assist in the Service Quality feedback to assess the success of the event, analyze and identify areas for improvement in future events
Facilitate programmes, rehearsals, and onsite briefings when required
Creative
Support the creative development, production, and launch of experiences across multiple touchpoints, ensuring alignment with the client brief and strategic objectives
Facilitate cross-functional collaboration to ensure integrated delivery and consistency in meeting client objectives
Client Relationships
Daily point of contact for clients on projects
Support the management of client expectations by providing updates on deliverables, timelines, scope, and budget status.
Ensure clarity around roles, responsibilities, scope changes, and programme milestones, escalating issues where appropriate
Contribute to client discussions by offering practical recommendations aligned with objectives and industry best practices
Finance
Monitor project profitability and highlight risks impacting margins
Obtain, review, and evaluate vendor quotations, supporting negotiations to ensure value, quality, and cost efficiency in line with project budgets
Job Requirements:
Bachelor's degree/Diploma in a related field such as Events Management
Minimum 3 - 5 years agency experience in the brand experience or live event space
Excellent verbal and written communication skills
Creative thinker and problem solver
Ability to multitask, troubleshoot and have strong stakeholder management skills
Great experience in client relations and management