COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for School of Social Sciences (SOSS).
- Admission and Academic Support
- Schedule virtual admission interviews and coordinate logistics involving SOSS faculty, the Office of Admissions and prospective students.
- Review applications for undergraduate credit exemptions.
- Manage and track teaching/student assistant appointments & payments, etc.
- Process major declarations and leave of absence.
- Review applications for undergraduate academic exchange credit mapping and process credit transfers.
- Organise logistics for local and overseas fieldtrips and courses in collaboration with faculty instructors, partner organisations, SMU-X Office and enrolled students. (This includes procurement of transport services and accommodation, tickets, collection and payment of fees, etc).
- Manage reporting for SMU's Holistic Student Development Framework (HSDF).
- Provide advisement to undergraduate students on curriculum and degree progression, etc.
- Resource ad hoc requests, e.g., sourcing for venues for make-up classes, request for data, etc.
- Student engagement
- Plan and deliver hybrid events and activities including academic briefings for degree programmes and majors, Meet-the-Dean sessions, Senior Thesis Showcase, R-workshops, Internship & Career Briefings, Team-building events and etc.
- Organise ad hoc student activities, e.g., peer tutoring, focus groups, surveys.
- Serve as secondary liaison for outreach and recruitment activities, coordinating the delivery of sample classes, panel discussions (comprising faculty, students, alumni, and industry practitioners as discussants).
- Other responsibilities
- Provide support to deliver events and activities organised by SOSS, e.g., note-taking for faculty meetings, commencement ceremony, and etc.
- Undertake other tasks as assigned by the school Dean and Assistant Dean (Administration).
QUALIFICATIONS- Bachelor's degree, preferably in one of the following areas: humanities and social sciences, info-communications and digital technology, or business and management.
- At least 3 years of relevant professional experience in programme administration, tertiary-level student management or related fields.
- Excellent written and verbal communication skills for drafting correspondence, documents, and promotional content.
- Methodical and meticulous in following through on procedures and compliance checks.
- Self-motivated and able to work effectively both independently and as a team.
- Flexible, patient, customer- and service-oriented.
- Possesses initiative and ability to solve problems effectively.
- Comfortable with multi-tasking and proactively prioritising tasks according to importance and urgency to meet deadlines.
- Proficient in Microsoft Word, Excel and PowerPoint as well as Ariba, Concur and Concur Travel.
- Able to work during evenings and weekends on an ad hoc basis (few times a year).
- Prior work experience in institutions of higher learning is desirable.
OTHER INFORMATION#LI-XL1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
