Assistant Manager, Programme Management and Operations

As a globally competitive institution, Nanyang Business School (NBS) is committed to attracting diverse, top-tier talent to our graduate programmes. We are currently seeking a highly organizedAssistant Managerto oversee the operational and administrative delivery of ourSpecialised Master'sprogrammes.

In this role, you will manage the complete student lifecycle-from enrolment to graduation-and ensure all academic, administrative, and operational processes align seamlessly with University policies. Based at NBS, you will play a critical role in delivering an exceptional student experience by collaborating closely with faculty, internal departments, industry partners, and students.

Key Responsibilities include:

• Deliver positive and enriching academic and student experiences with professionalism and integrity.

• Work with the Cluster Lead and Academic Director on curriculum review, timetabling, and programme planning to ensure smooth operations.

• Lead the planning and execution of programme orientation, procurement, workshops, and student activities in coordination with other Specialised Masters programmes.

• Manage programme budgets prudently and ensure responsible spending.

• Prepare instructor approvals and support teaching administration.

• Disseminate course information and announcements, coordinate venue bookings.

• Provide faculty support, including preparation of class materials and logistics.

• Advise students on course planning, prerequisites, and graduation requirements.

• Perform accurate course registration and ensure timely submission of data.

• Monitor students academic progression and ensure adherence to candidature requirements.

• Plan and oversee social, networking, and professional development events for students.

• Ensure compliance with assessment and examination policies maintain accurate student records and grades.

• Gather and analyse student feedback to support programme improvement.

Requirements:

Must Have:

• Bachelor's degree with 3-5 years of programme management experience, preferably in an institute of higher learning.

• Strong organisational, planning, and administrative skills meticulous and detail oriented.

• Good understanding of budget management and financial processes.

• Effective communication skills, both written and verbal.

• Ability to work in a fast-paced environment and meet tight deadlines.

• Service oriented with empathy and patience in student interactions.

• Proficient in MS Office applications.

• Ability to prepare administrative reports, compile data, and manage documentation accurately.

• Strong teamwork, resourcefulness, adaptability, and independence.

• Familiarity with university systems and policies.

Good to Have:

• Prior experience supporting graduate level academic programmes.

• A growth mindset and willingness to take on new responsibilities.

• Ability to work occasional evenings or weekends during peak periods.

Why Join NTU

At NTU, you will gain exposure to a dynamic higher education environment and work closely with experienced academic leaders. The role offers:

• Education environment and work closely with experienced academic leaders

• Opportunities for career development and skills upgrading.

• Participation in university wide initiatives and cross functional projects.

• Access to staff wellbeing programmes and CREW activities.

• A collaborative culture that values innovation, service excellence, and continuous learning.