Assistant Manager, Programme Management (10-month contract), SMU ExD

Job Description

• This position is for SMU Executive Development (SMU ExD).
• Serve as the lead administrator for the planning, scheduling and delivery of multiple concurrent executive education programmes.
• Manage end-to-end programme delivery, including communication plans, participant induction, programme logistics, class coordination and post-programme completion activities, ensuring that tasks, quality standards and deadlines are met.
• Provide responsive and high-quality service to internal and external stakeholders, including clients, faculty, participants and team members.
• Facilitate clear and timely communication with clients and participants on pre-course preparations, in-class activities, evaluations, attendance requirements and other programme-related matters through to completion.
• Manage programme budgets in accordance with approved costing, including budget tracking, forecasting, expenditure monitoring and reconciliation.
• Any other duties assigned.

Qualifications

• Degree or Diploma with 3 years of substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Resourceful and meticulous in handling multiple issues concurrently while managing tight deadlines effectively.
• Demonstrate the ability to multi-task and work independently and in a team setting.
• Excellent organizational skills, with a meticulous nature and a keen attention to detail.
• Keen on process improvement and efficiency.
• Proficient in MS Office applications (Word and Excel).
• Possess good interpersonal skills.
• Can start work immediately.

• This position is for SMU Executive Development (SMU ExD).
• Serve as the lead administrator for the planning, scheduling and delivery of multiple concurrent executive education programmes.
• Manage end-to-end programme delivery, including communication plans, participant induction, programme logistics, class coordination and post-programme completion activities, ensuring that tasks, quality standards and deadlines are met.
• Provide responsive and high-quality service to internal and external stakeholders, including clients, faculty, participants and team members.
• Facilitate clear and timely communication with clients and participants on pre-course preparations, in-class activities, evaluations, attendance requirements and other programme-related matters through to completion.
• Manage programme budgets in accordance with approved costing, including budget tracking, forecasting, expenditure monitoring and reconciliation.
• Any other duties assigned.