You are part of the Operations team to support the formulation of volunteer development and engagement strategies that align with division's priorities.
Job Responsibilities:
- Develop new initiatives to enhance volunteer recruitment, onboarding and retention
- Pilot and refine new volunteer models and programmes using data and feedback received
- Build relationships with community partners, corporate groups and volunteer networks to broaden outreach for division's operational purpose.
- Develop and implement systems to monitor volunteer trends and measure impact to ensure sustainability of the programme.
- Establish and evaluate key performance indicators to measure the success of programmes
- Prepare reports, dashboards and insights to inform and enable decision-making.
- Review and evaluate existing volunteer programmes
Job Requirements:
- Degree in Social Sciences, Business Administration or related fields
- Minimum 5 years of relevant experience, in volunteer management, community engagement or strategic programme development
- Demonstrated experience in project management, stakeholder engagement and policy or framework development
- Strong stakeholder engagement and management skills
- Proficient in data collection, analysis and reporting for decision-making
- Good written and interpersonal communication skills
- Self-motivated, resourceful with good problem-solving skills with a high level of initiative
- Comfortable working in a dynamic environment with multiple priorities
