Assistant Manager, People & Organisation Development (Organisation Development)

Broad Function

The Assistant Manager for Organisation Development (OD) shall support the Chief, People & Organisation Development, and the Lead for Organisation Development, as part of the OD team, to:

a. Build and sustain an organisational culture that is grounded on trusting relationships, with engagement, enablement and empowerment across different levels of the system to collaborate and co-create better care and a better work place for the WH family

b. Develop, implement, improve and reinforce strategies, structures and processes to support the WH vision, culture and key priorities

c. Build a resilient, change ready WH with capacity and organisational capabilities to be responsive to evolving healthcare landscape, care models, environmental challenges and opportunities and achieve greater effectiveness.

Key Roles & Responsibiities

Specific

Supporting Chief, People & Organisation Development, as part of the OD team, the incumbent shall be responsible for:

a. OD Interventions

. Provide support to OD assignments, engagement and interventions

. Support the OD Consulting Process (from contracting to designing and executing of interventions, to evaluation as required), work closely with stakeholders to understand the challenge/priority on hand, clarify their purpose and motivation, so that they are better able to achieve desired outcomes

. Co-lead and co-develop the evaluation process of the programme/intervention. Conduct data analysis and interpret the findings with the relevant parties. Able to reference past data and trends from multiple sources to inform course of action

. Support clients in the sense making of their data and translate it to action-planning. Demonstrate good understanding of how your client's system works

. Support the design and co-facilitate interventions with the understanding of action research and group dynamics theories.

b. Team Coaching

. Build and sustain effective, high performing teams in WH

. Co-facilitate in team coaching assignments

. When working with teams, able to

- Identify and name both the healthy and unhealthy dynamics within a group

- Create safe environments in which all group members may contribute their voice

c. Capacity and Capability Building

. Contribute to capacity and capability building of WH to be able to handle change and improvement as an organisation.

d. Change Management

. Contribute to the development and implementation of Change Management projects at organisation level - with a line in sight to the organisation vision, goals, Model of Care and desired culture

. Design/co-design a plan to effectively support the acceptance and adoption of small-scale change and transitions. Have deep understanding of change theories and processes (including the psychological impact of change)

. Identify and surface upstream or downstream change issues or resistances to be dealt with

. Co-lead in Change Management Projects that may involve different levels of the organisation, to insure alignment of project communications with the overall strategy and plan.

General

i. Work with the OD team, P&OD team to contribute to cross-cutting projects and organisation wide projects.

ii. Other assignments and projects as assigned by Chief, People & Organisation Development in support of organisation wide initiatives.