Assistant Manager - Operations

Job Responsibilities

Conduct AMC operations (Passenger)
. Review Standard Operating Procedures (SOPs) and Work Instructions for passenger operations in line with industry standards and regulatory requirements
. Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards
. Execute Passenger Ladder operational plans
. Approve requests for escorts in and out of airbase and ensure sufficient manpower

Conduct AMC operations (Cargo)
. Review Standard Operating Procedures (SOPs) and Work Instructions for air cargo operations in line with industry standards and regulatory requirements
. Develop and review Material Handling Equipment (MHE) operational plans
. Review methods and techniques to better manage dangerous goods and hazardous materials

Conduct AMC operations (Ground)
. Manage overseas deployment activities
. Manage the fixed based operation support for foreign military aircraft
. Review procedures for adherence to legal and other requirements pertaining to the operations site

Perform maintenance operations
. Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
. Establish maintenance action plans for in-house facilities and vehicles
. Review plans for housekeeping operations within the work premises
. Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards
. Review plans to mitigate identified risks and business disruptions based on team's operations
. Review briefing content, including planning of safety knowledge and new safety requirements
. Co-Chair monthly ops, deployment exercise and safety briefing
. Manage external auditors and review audit findings to propose preventive and corrective action for lapses
. Review Standard Operating Procedures (SOPs) to meet regulatory requirements

Manage people, finance and organisational development
. Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
. Conduct manpower planning to optimise operational efficiency
. Forecast capital and operating departmental budget
. Review and approve purchase requisition based on financial allowable limits (FAL)
. Ensure timely security clearance of staff
. Approve HR operational claims for operational unit
. Propose Scope of Work (SOW) and resources required
. Lead implementation of department's recruitment and retention efforts

Job Requirements

. Diploma / Degree with operation management experience preferred
. Prior experience with avaition / fuel operations industry is preferred
. Ability to use Apps and have cybersecurity awareness
. Proficient in MS Office - Excel, Word, PowerPoint

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