Assistant Manager (Operations) - Global Logistics Company

Position Summary

This position is responsible for supervising an operations team in managing warehouse operations and activities.

Responsibilities

Primary Responsibilities

. Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.

. Lead the team to achieve the department's KPI goals.

. Prepare, maintain, and update documentation of processes to meet accounts requirement and changes in customer requirements.

. To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

. Ensure timely processing of all inbound and outbound activities.

. Ensures the highest degree of efficiency is maintained at all times.

. Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

. Supervise the distribution flow, and the transportation activities within the company's managed warehouse.

. Provide on-the-job training to warehouse staff.

. Perform inventory reconciliation on stock discrepancy.

. Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.

. Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

. Highlight to Operations Manager for any irregularity in the warehouse.

. Ensure warehouse operations safety and security.

. Assist the Operations Manager in implementation of work improvement projects.

. Communicates with customer on operations and service issues.

. Maintain complete visibility of all current and cargo movements.

. Participate in customer meetings and manage transportation service providers.

. Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.

. Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.

. Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Qualifications Summary

Experience:

. This position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.

Education:

. Diploma or above in Logistics Management or equivalent

Skills:

. Strong organizational and time management skills

. Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports

. Good understanding of Customer requirements for business account

. Proficient in MS Word, Excel, PowerPoint, Outlook etc

. Good leadership skills

. Able to use systematic approach in decision-making.

. Exhibit good judgment and understanding of issues

. Good working knowledge of the following operations areas - distribution, manufacturing,

. inventory planning, network analysis, materials management.

. Good Interpersonal skills

. Good Communication skills

. Proven transportation /logistics / supply chain management knowledge

. Good customer relationship management skills

. Good written and oral communications skills

. Proven experience in Warehouse operations

Working hours:

Mon to Fri, 8:30am to 6pm