Role Overview
Responsible for the end-to-end management, support and enhancement of SAP Payroll (ECP) system, SuccessFactors and related HRIS platforms, ensuring accurate, compliant, and timely payroll processing. This position partners closely with HR, Finance and IT to drive payroll excellence, system optimisation, continuous improvement and data -driven decision-making.
Key Responsibilities
1. HRIS Management & Support (SAP Payroll (ECP) / SuccessFactors)
- Provide functional support and advisory to HR and business users on HRIS platforms
- Partner with IT/GIT teams to troubleshoot and resolve system issues
- Gather, analyse, and document business requirements for system enhancements
- Act as a bridge between HR users and IT for system implementations and upgrades
- Drive continuous improvement initiatives to enhance system usability and efficiency
- Ensure data integrity, consistency, and harmonisation across integrated HR systems
- Support system upgrades, enhancements, and integrations
- Oversee data interface processes to ensure accurate data transfer within SAP HRIS platforms
- Conduct User Acceptance Testing (UAT) and validate system changes
2. Other HR Systems Support
- Provide technical support for other HR platforms (e.g., LMS, ESS, payroll-related systems)
- Evaluate and recommend system enhancements and process improvements
- Support testing, deployment, and post-implementation activities
3. Data Management & Governance
- Support development and enforcement of data governance policies and standards
- Ensure accuracy, completeness, and security of HR data
- Design and implement efficient data management and reporting processes
- Establish protocols for data sharing across stakeholders
- Ensure compliance with legal, regulatory, and internal policies
4. Reporting & Analytics
- Support HR reporting, dashboards, and data extraction
- Collaborate with stakeholders to deliver insightful workforce analytics
- Improve reporting capabilities to enable data-driven decision-making
Requirements / Qualifications
- Bachelor's degree in IT, HRIS or related discipline
- 4–8 years of experience in HRIS, preferably with SAP ECP / SuccessFactors / SAP HCM
- Strong understanding of HR processes and data structures, especially in payroll processing, configuration, and support
- Experience in system implementation, integration, and support
- Strong analytical and problem-solving skills
- Good stakeholder management and communication skills
Preferred Competencies
- Knowledge of HR data governance and compliance practices
- Knowledge of SAP Payroll schemas, rules, and configuration
- Familiarity with SuccessFactors EC integration with ECP
- Familiarity with reporting tools and data analytics
- Ability to manage multiple systems and projects concurrently
- Ability to manage stakeholders across HR, Finance, and IT
