System Maintenance and Support:
- Manage day-to-day operations of the HRIS, ensuring system performance and reliability.
- Provide technical support and troubleshoot system issues for HR users.
- Coordinate with IT for system updates, patches and integrations.
Data Management and Reporting:
- Ensure data accuracy and integrity by performing regular audits and data validation.
- Develop and generate standard and ad-hoc reports for HR and management.
- Analyze HR data to identify trends and provide insights for decision-making.
System Enhancements and Implementations:
- Identify opportunities for system improvements and enhancements.
- Gather and translate HR business requirements into clear functional specifications.
- Lead or support HRIS related projects, including system enhancements, upgrades, integrations and new module implementations.
- Collaborate with other HR and IT team to support change management activities related to system changes and new functionalities.
User Training and Documentation:
- Develop and deliver training programs and materials for HRIS users.
- Create and maintain system documentation, user guides, and procedures.
- Provide ongoing support and training to ensure effective system use.
Process Improvement:
- Analyze current HR processes and workflows to identify opportunities for process simplification and automation.
- Recommend and implement process improvements to enhance system functionality and user experience.
- Stay current with HR technology trends and best practices to drive continuous improvement.
Compliance and Security:
- Ensure HRIS compliance with legal, regulatory and organizational requirements.
- Maintain data security and confidentiality within the HRIS.
- Develop and enforce HRIS policies and procedures.
Requirements
- Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
- 3 - 5 years related experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) and HR processes.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite, especially Excel and handling large amounts of data
- Excellent communication and interpersonal skills.
- Experience in data visualization software is a plus.
- Project management experience is a plus.
