Key Job Purpose
Seeking an experienced Assistant Manager, HR & Administration to support end-to-end HR operations and administrative functions. The role will focus on HR systems management (SAP SuccessFactors), recruitment, learning and development, statutory surveys, and general HR administration, and payroll support, ensuring compliance with local employment regulations and internal policies.
Responsibilities
HR Operations & Systems
- Act as a key user for SAP SuccessFactors, including employee data management, reporting, workflows, and system accuracy.
- Support HR process improvements and system-related projects.
Recruitment & Talent Acquisition
- Manage end-to-end recruitment activities, including job postings, candidate screening, interviews coordination, and offer preparation.
- Partner with hiring managers to understand manpower needs and ensure timely hiring.
- Maintain recruitment data, metrics, and reporting.
Learning & Development
- Conduct Training Needs Analysis (TNA) with stakeholders.
- Coordinate and administer training programs, including tracking attendance, training records, and costs.
- Prepare training reports and maintain training data for audits and management review.
Surveys & Compliance
- Coordinate and submit statutory and market surveys, including MOM surveys and Mercer surveys.
- Ensure accuracy of submitted data and adherence to submission timelines.
- Support HR compliance with local labor laws and regulatory requirements.
HR Administration & Employee Lifecycle
- Support employee lifecycle processes such as onboarding, offboarding, confirmation, transfers, and promotions.
- Prepare HR letters, documentation, and employment-related correspondence.
- Handle employee enquiries and provide guidance on HR policies, procedures, and payroll-related matters.
Administration & General Support
- Oversee office administration matters, including vendor coordination and administrative processes.
- Support HR budgeting, reporting, and management presentations as required.
- Assist in HR projects and initiatives as assigned.
Qualifications
- Diploma or Degree in Human Resources, Business Administration, or a related discipline
- Minimum 5-8 years of relevant HR & Administration experience
Required Skills
- Mandatory: Hands-on experience with SAP SuccessFactors
- Proven experience in end-to-end recruitment and hiring processes
- Experience in training needs analysis (TNA) and training data management
- Hands-on experience with MOM and Mercer survey submissions
- Strong knowledge of Singapore employment practices and labour regulations
- Good-to-have experience in payroll processing and payroll data management
- Strong organizational, analytical, and communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word
Preferred Skills
- Experience in payroll processing and payroll data management