Assistant Manager, Higher Education

Job Description

1. HE Programme Delivery: Administer support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

2. Operation Coordination with Partners and Head of Programmes/Academics: Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students.

3. Lecturer Management: Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

4. Process Innovation: Spearhead digitalisation and automation initiatives for the department.

5. Budgeting and Resource Allocation: Ensure accuracy in budgeting.

6. Class Scheduling and Assessment Management: Work with internal departments on class scheduling and assessment management plans.

7. Marketing and Recruitment: Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

8. People Management: Deploy and supervise work teams to achieve their goals.

9. Programme Review: Follow through changes (system setup, etc) for Programme reviews (internal and external).

- Regional market experience is added advantage

Personal Attributes

Excellent communication, inter-personal and presentation skills

Team player with good leadership skills and able to work through people

Resourceful, self-driven and independent

Strong analytical and critical thinking skills

Adaptive to change, able to work under pressure and commitment to meeting

deadlines

Strong command of spoken and written in both English and Mandarin for Chinese speaking students.