assistant manager

• Manage daily restaurant operations to ensure smooth running of operations

• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience

• Monitor food and beverage quality, ensuring they meet our high standards

• Maintain inventory, order supplies, and manage budgetary and financial operations

• Resolve customer complaints and feedback with professionalism and efficiency

• Lead, train, coach and motivate a team of the staff

• Handle customer complaints, inquiries, and feedback professionally

• Ensure high standards of customer service are consistently met

• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment

• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills

• Excellent customer service and communication skills

• Problem-solving and conflict-resolution abilities

• Able to work on weekends and public holidays

• Ability to work in a fast-paced environment

• Physical stamina to stand and walk for extended periods

• PC literate, well-organized, and self-motivated