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What You'll Be Doing
. Support the Restaurant Manager in overseeing daily outlet operations
. Lead, motivate the service team to deliver excellent customer service
. Handle customer feedback and resolve issues promptly
. Drive sales through upselling, promotions, and marketing activities
. Ensure compliance with safety, hygiene, operational standards, and all company policies, procedures, and service protocols across the outlet
. Assist with team scheduling, training, and performance reviews
. Monitor inventory, control costs, and optimize operational efficiency
. Oversee opening/closing procedures, inventory, and ERP-related tasks
. Carryout any other duties assigned by the Restaurant Manager
What We're Looking For
. Prior supervisory or management experience in F&B or hospitality
. Strong leadership, organisational, and problem-solving skills
. Hands-on, customer-focused, and a good team motivator
Job ID: 147360785
Skills:
Microsoft Office, Negotiation, Leadership, Housekeeping, Customer Service, Electronics, Merchandising, Credit Cards, Sales, Selling, Selling Skills, Pricing, Team Player, Inventory Management, Budgets, Interpersonal Skills
Skills:
Customer Relationship Management (CRM), Machinery, Service Improvement, Microsoft Excel, Service Excellence, Sales Management, Semiconductors, Customer Service, Sales Operations, Operations Management, Technical Sales Support, Order Management, Sales Support, B2b, Semiconductor Industry, Inventory Management, Quotations, After Sales Support, Customer Service Operations
Skills:
Personal food and beverage hygiene standards, Cashiering duties, Customer service standards
Skills:
Food Hygiene certification, Microsoft Office Suite, Understanding of raw materials food
Skills:
Cost Control, service standards
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