Assistant Manager, Business Applications

Objectives:

. Support the delivery,enhancement and operation of enterprise applications and digital platforms bypartnering with business stakeholders, managing vendors, and driving projectsand system improvements.

. Act as a bridge betweenbusiness and technology teams to ensure solutions are delivered with quality,meet business needs, and contribute to operational efficiency and businessoutcomes.

Job Duties:

Business Partnership & Stakeholder Management

. Build strong working relationships with business users and stakeholders.

. Gather, document and validate business requirements.

. Manage stakeholder expectations on scope, timelines, cost and risks.

. Translate technical issues into business impacts and mitigation plans.

. Support change management and user adoption activities.

Project & Delivery Management

. Lead and coordinate application projects, enhancements and upgrades.

. Maintain project plans, action logs, risks and status reports.

. Coordinate business users, IT teams and vendors.

. Ensure delivery is on time, within scope and with quality.

Application Portfolio Management

. Support enterprise applications including ERP, Property Management, Billing, Carpark, HR and Digital Platforms.

. Coordinate incident resolution and continuous improvement initiatives.

. Work with vendors to improve service quality and user satisfaction.

Governance, Risk & Quality Assurance

. Support compliance with IT governance, security and regulatory requirements.

. Manage testing, UAT, release and deployment activities.

. Identify and escalate risks proactively.

Innovation & Continuous Improvement

. Identify opportunities for automation, AI and process improvement.

. Recommend technology solutions that improve efficiency and user experience.

Others

. Perform related duties as assigned by your manager.

Requirements:

Education

. Degree in Information Technology, Computer Science, Business Information Systems or related disciplines.

Experience

. 5-8 years of relevant experience in enterprise applications, business analysis, project delivery, application support, or technology consulting.

. Prior experience in managing vendors and coordinating cross-functional teams.

. Hands-on experience in delivery of enterprise application projects, enhancements, upgrades or digital transformation initiatives.

. Experience supporting enterprise applications preferred.

. Experience in property, real estate, asset management, retail, facilities management, consulting, or large enterprise environments is an advantage.

. Exposure to ERP, Property Management, Billing, Digital Platforms, Workflow Automation, Data & Analytics, or AI-related initiatives is an advantage.

Skills

. Excellent stakeholder management, communication and business partnering skills.

. Strong analytical, problem-solving and business analysis skills.

. Sound project management, planning and coordination capabilities.

Attributes

. Strong ownership and accountability with ability to drive actions to closure.

. Detail-oriented with strong quality focus.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our Privacy Policy Statement for recruitment purpose only. A copy of the Statement is available on our website (Linkreit.com). Applicants not hearing from us within 6 months may consider their applications unsuccessful.