Assistant Manager - Accounts Payable

(Outsourced Finance Services Performance Management)
3-Year Contract (Extendable for up to 2 Years) | On-site | Public Sector Organisation

About the Role

We are hiring on behalf of a public sector organisation for a Payments Assistant Manager to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner.

The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services.

Key Responsibilities

Outsourcing Performance Management

• Review system-generated reports and outsourced service provider performance reports

• Monitor business performance and identify operational issues, anomalies, or risks

• Follow up with stakeholders and service providers to clarify, rectify, and close performance gaps

• Verify outsourced service provider KPIs and compile regular performance reports

• Review and assess KPI waiver requests, ensuring appropriate justification and documentation

Service Quality & Governance

• Manage feedback on outsourced service quality and relevance of service scope

• Support audit activities and respond to finance-related and operational queries

• Ensure adherence to established processes, controls, and contractual requirements

Reporting & Administrative Support

• Prepare documentation, trackers, and reports to support management review

• Perform administrative and ad-hoc duties as required to support the finance function

Requirements & Qualifications

• Singapore Citizen

• Tertiary qualification in Finance, Accounting, Business, or a related discipline

• Minimum 2 years of relevant working experience in finance operations, payments, or outsourced services management

• Strong analytical, communication, and writing skills

• Proficient in SAP Finance, Microsoft Office (Excel, Word, PowerPoint), and data analytics tools

• Experience with dashboarding, reporting, or automation tools is preferred

What We Offer

• 3-year contract, with the possibility of extension for up to an additional 2 years, subject to performance and organisational needs

• Opportunity to work in a structured public sector environment with strong governance standards

• Exposure to large-scale outsourced finance operations and performance management

  All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.
  
  This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA.

  We regret to inform that only shortlisted candidates will be notified.

  Syed Hafiz

  EA Regn No: R21103431

  RMA Consultants EA License No: 93C4403