Assistant Lead, Shelter

Job purpose

To ensure Operations in Boys Town Shelter run smoothly in the area of manpower, promote a child safe environment and enhance the youth's general well-being.

Key Responsibilities and Accountabilities

FUNCTIONAL

. Assist Deputy Manager/ Manager, Shelter, in his/her duties, and to cover the Deputy Manager/ Manager, Shelter, in his/her absence.

. To work collaboratively with the Social Workers, Education Officers, Programmes Unit, in implementing youth relevant intervention programmes for our residents.

. To coordinate, monitor operations and to provide feedback, updates and recommendations to Deputy Manager/ Manager, Shelter on a regular basis.

. To maintain the fidelity of the Model of Care, and to conduct regular reviews and to track changes.

. To monitor Youth Specialists portfolio and their budget expenditure.

. To train and align new hires (eg Senior Youth Specialists/ Youth Specialists) to Boys Town SOPs.

. To provide coaching and guidance to Senior Youth Specialists/ Youth Specialists

. To plan and review daily/holiday programme for the residents

. To ensure the boys and staff follow BT Code of Conduct.

. To motivate and actively engage our residents to participate in the daily and Boys Town programmes.

. To review and print new Residents Handbook to new residents and explain rules and regulations in Boys Town.

. Work in close collaboration with the other staff of the Home and of the other components of Boys Town in matters pertaining to the welfare of our residents.

. To carry out any other assigned administrative duties in support of other programmes.

. To furnish the Deputy Manager/ Manager, Shelter, with the compiled monthly/quarterly report for MSF and Boys Town.

. Support/ conduct research when called upon for their respective functions.

. Maintain complete confidentiality of all information pertaining to the residents of Boys Town

. Be flexible in your working hours, according to the needs of the programmes and residents.

MANAGERIAL

. To assist the Deputy Manager/ Manager, Shelter, in ensuring compliance of policies and regulatory requirements of Boys Town, MSF and other governing bodies together with keeping proper documentation as required.

. To ensure that all documents (SOPs, Portfolio, Fire-drill Report, BOV Report) are ready for checking by the management.

. To assist in the planning and monitoring of budget and duty rostering for the Senior Youth Specialists/ Youth Specialists

. To assist the Deputy Manager/ Manager, Shelter, in providing orientation, mentorship, and supervision for new and existing Senior Youth Specialists/ Youth Specialists on their respective portfolios.

. To participate in mid-level management planning and discussions i.e. Interviewing of new Senior Youth Specialists/ Youth Specialists

. To assist Deputy Manager/ Manager, Shelter, and Head of Residential Services in the areas of CCTV review and investigation of offences.

. To assist Deputy Manager/ Manager, Shelter, in pocket money disbursement.

. To assist Deputy Manager/ Manager, Shelter, on the monthly duty roster of the unit.

. To participate in setting and tracking of annual KPIs for the respective portfolios.

. To contribute to policy making within the home by providing feedback to senior management.

ORGANIZATIONAL

. To contribute to policy making within the organization by providing feedback to senior management

. To participate actively in all fundraising activities as well as any other commitments that Boys Town undertakes.

. To work in close collaboration with other staff, department and components of Boys Town.

. The Executive Director and or his/her representative may assign you any other duties that are within reason for the benefit of the clients and/or Boys Town.

COMPETENCIES REQUIRED

. Executive functioning skills - planning, coordinating, organizing , implementing and evaluating

. Administrative - documentation, filing, report writing

. Understanding the impact of residential care on Children and Youth Persons (CYPs) and able to preempt and address the developmental needs of CYPs.

. Mentoring and Coaching Skills

. Communication - verbal & written

. Interpersonal - able to communicate and interact with people, both individually and in groups

Average Qualifications & years of relevant experience

. Diploma/ Degree (preferably in social work or psychology or equivalent qualification)

. Minimum of 3 years relevant working experience in residential setting preferred.

. Experience in people management (preferably)

. Resilience and is a team player.

. Proficient in MS Word, Excel, Powerpoint, Outlook.