Assistant IT Engineer / IT Engineer

Job Description

Internal (corporate IT - higher weightage)

. Maintain and troubleshoot IT operations of the company. Provide end-user support and training.

. Procurement, install, and configure computer hardware and software applications within budgets and as per organisation's standards.

. Manage IT Asset Inventory and proper IT equipment disposal.

. Maintain and manage all IT contracts and renewals, including vendor management.

. Manage and assist in various IT infrastructure migrations.

. Assist in managing user accounts, permissions, and access rights.

. Provide Information Security training for company employees.

. Assist in maintaining Information Security and Compliance of the company as per ISO/IEC 27001 standard and company policies. Ensure all documentation comply to ISO standards, policies, and regulations.

. Assist in maintaining and troubleshooting of cybersecurity measurements (Firewalls, IPS/IDS, VPNs, Routers, Network Switches, Antivirus Server/Clients, End Point Security Servers, Wireless Controllers, etc.), and continuously monitor for new cybersecurity threats and vulnerabilities to mitigate intrusions, malware, and attacks.

. Assist in maintaining and troubleshooting of Access Controls, Backup Systems, processes, and policies to ensure disaster recovery and business continuity.

. Assist in performing security patch updates for Firewalls, Routers, Network Switches, Wireless Controllers, Servers, Workstations, and Applications.

. Perform such other duties and responsibilities that may be assigned from time to time.

External (project IT - mid weightage)

. Install, configure, and maintain network hardware and software-including routers, switches, firewalls, and servers-at client and project sites.

. Monitor network performance across multiple external environments and troubleshoot issues to ensure minimal downtime and optimal service delivery.

. Provide on-site and remote technical support to project stakeholders and end-users, resolving network and system-related issues promptly.

. Maintain comprehensive documentation of network configurations, system settings, and troubleshooting procedures for each project.

. Manage IT contracts and renewals related to external vendors and service providers, including coordination and escalation.

. Assist in designing, implementing, and managing LANs and WANs tailored to project-specific requirements.

. Support the implementation of security measures to protect client and project data confidentiality, integrity, and availability.

. Contribute to the development and execution of disaster recovery plans and backup procedures for external deployments.

. Stay current with industry trends and technologies to ensure project networks and systems remain secure and efficient.

. Perform other duties and responsibilities that may be assigned from time to time.

Requirements

. Preferably with Diploma/Degree in Computer Systems and Networking or equivalent work experience.

. Ideally with 3 to 4 years of relevant experience

. Good interpersonal and communication skills.

. Detailed orientated and problem-solving skills.

. Ability to work independently with initiative in a team environment.

. Strong understanding of computer networks, systems, and cybersecurity concepts (Preferred: CCNA Routing & Switching and CCNA Security or equivalent).

. Strong understanding of Microsoft Windows Server Domain Environment and Active Directory administration.

. Basic knowledge of cloud computing (Preferred: AWS).

. Comfortable to travel to project sites as needed to support network and system installations, maintenance, and troubleshooting.

We regret to inform that only shortlisted candidates will be contacted.