Responsibilities:
- Direct and guide Room Attendants to maintain high standards of cleanliness, tidiness, and safety in guest rooms, bathrooms, corridors, and service areas.
- Conduct regular inspections of cleaning equipment and machinery to ensure proper functioning
- Perform room and public area checks using standardized inspection checklists for all room types and service areas
- Organize, prioritize, and delegate room assignments to ensure efficient room turnover
- Conduct daily briefings with employees and maintain effective communication within the department.
- Ensure Lost & Found items are handled according to SOPs and floor pantries are stocked with adequate supplies.
- Report maintenance issues within assigned area to the Housekeeper.
- Ensure compliance with company policies, guidelines, work processes and standard operating procedures by providing guidance to junior staff and new hires to ensure adherence to the requirements.
- Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
Requirements:
- Minimum GCE O level or equivalent
- At least 2 years of housekeeping experience in a hotel setting with supervisory exposure preferred
- Strong attention to detail
- Good communication and interpersonal skills
- Willing to work rotating shifts, weekends and public holidays
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage
