BriefSummary
Joinadynamicteamfocusingonstrategicaccountmanagementandrevenuegrowth,ensuringlong-termpartnershipswithkeystakeholders.Thisroleemphasizesleadershipandcustomersatisfactioninafast-pacedenvironment.
Responsibilities
- Lead strategic account planning and execution for key clients.
- Build and maintain robust relationships with senior stakeholders.
- Drive retention and partnership development through regular reviews.
- Achieve gross profit and volume targets while expanding business opportunities.
- Manage and coach the sales team, setting clear objectives and KPIs.
- Serve as an escalation point for critical customer issues, ensuring service recovery.
- Coordinate with regional and global teams to meet cross-border logistics needs.
- Analyze account performance and ensure compliance with governance requirements.
Requirements
- Diploma or Degree in Business or Logistics related field.
- A minimum of 10-12 years experience in the freight forwarding industry.
- At least 5 years of leadership experience in account management or strategic sales.
- Proven experience with multinational corporations and global stakeholders.
- Strong knowledge of air freight, ocean freight, and supply chain solutions.
