Assistant Director (Applications & Technologies)

The position will lead a team of Application Specialists and assist the Deputy Director to shape PSB Academy technology vision, driving innovation, and ensuring IT systems align with business strategy. The Assistant Director and his/her team will oversee technology development, and digital transformation initiatives while collaborating with other stakeholders to achieve organizational goals.

System & Applications

• Technology Management and Implementation

  • Execute the company's Applications strategy and technology roadmap.

  • Support alignment of IT initiatives with overall business objectives.

  • Identify emerging technologies that can provide competitive advantage.

• Applications Support, Implementation & Integration

  • Manage and support software systems.

  • Oversee design and deployment of new applications and ensure seamless integration with existing systems.

  • Monitor performance and optimize efficiency of technology resources.

  • Ensure scalability and sustainability of technology solutions.

  • Customize applications to fit specific business processes.

• Business Analysis & Solution Design

  • Gather and analyse Business Units requirements.

  • Translate business needs into technical specifications and application solutions.

• Stakeholder Collaboration

  • Work closely with business users and vendors.

  • Provide training and guidance to end-users.

3rd Party Systems

• Be the point of contact to support application issues.

• Monitor the project progression and provide timely updates to stakeholders.

Others

Policy and Process Management

• Governance & Compliance

  • Ensure applications meet organizational standards, data security, and compliance requirements.

  • Comply with ISO2700:2022 Annex A Control Requirements

• Able to support after-hour operations as required.

Requirements

• Degree in Information Technology or equivalent

• Education & Experience

  • Requires a degree in Computer Science, Engineering, or related fields.

  • 10+ years of experience in IT related fields

  • At least 5 years of team management experience

  • At least 3 years of experience in software system design, development, and maintenance.

• Technical Expertise

  • Possess deep knowledge of software engineering, secure development, cloud computing, AI, and cybersecurity.

  • Experience with enterprise systems and digital transformation.

  • Strong knowledge of enterprise applications in Education Sector preferred

  • Experience with Emerging technologies, applications and software.

  • Familiarity with databases, programming and server infrastructure.

  • SQL Server, SQL Databases, Web programming, Software Development Life Cycle

• Team Management

  • Experience in managing IT support teams

  • Ability to prioritize tasks and manage multiple incidents concurrently.

• Personal Skills

  • Meticulous and detailed.

  • Self-motivated.

  • Good communication and interpersonal skills.

  • Strong project management & analytical skills.

  • Good organizational skills with the flexibility to adapt to changes.

• Certifications

  • ITIL

  • PMP

  • Microsoft Certifications

  • Ability to work under stress and manage multiple tasks

  • Ability to stay calm when faced with challenges and work to resolve the issues quickly.