You will oversee the planning and execution for SBF programmes to support the levelling-up of digital capabilities in the Trade Associations and Chambers (TACs) sector. You will also manage exciting digital projects which support the SBF action agendas. You will collaborate and partner with various stakeholders to formulate product roadmaps and manage the implementation, roll-out and adoption of digital projects/products.
To be successful, you need to have experience in digitalisation planning, be technically competent with a design-oriented mindset and possess good communication skills.
Job Responsibilities:
1. Digitalisation Planning
- Review and propose digitalisation needs for SBF action agendas.
- Perform technology landscape assessments by evaluating emerging digital solutions and services that could be relevant to meet immediate, short-term and long-term digital needs.
- Recommend suitable operationalisation models, considering the total addressable market.
- Recommend suitable measurement outcomes and success metrics.
- Onboard digital solutions and services onto relevant programmes and perform periodic reviews of their relevance.
2. Digitalisation Execution
Conceptualise and Innovate
- Discover user business needs and requirements through a user-centric approach (e.g. design thinking).
- Identify IT solutions to meet user business needs and enhance workflows.
- Conduct feasibility assessments and introduce innovative IT services.
Business Case and Budget Development
- Plan and lead the creation of business cases for IT systems and services.
- Develop budgets to ensure efficient allocation of resources.
Procurement Management.
- Execute the procurement of IT systems and services promptly.
Design, Development, Implementation and Support
- Oversee the design, development, and integration of IT systems and services.
- Manage the integration of IT systems across various platforms.
- Manage the support of IT systems and digital tools (e.g. Power Automate, Zoho Forms, Robotic Process Automation).
Project Execution
- Ensure projects are executed according to the project plan and meet business needs within cost, time and quality parameters.
Vendor Engagement and Management
- Engage and manage vendors to deliver IT solutions and services.
- Oversee maintenance contracts for IT systems and services.
Risk Identification and Mitigation
- Identify, manage, and mitigate potential project risks, considering implications for SBF.
Reports and Process Improvement
- Comply with security and application governance policy and guidelines and report periodically.
- Drive process improvements to enhance efficiency and scalability.
Stakeholder Management
- Manage stakeholders across technical and non-technical domains.
- Set delivery expectations for quality and scope and communicate progress effectively.
Job Requirements:
- Diploma or bachelor's degree in information systems or related field.
- At least 8 years of relevant working experience in digitalisation planning and project management or related positions.
- Good working knowledge and experience in application development methodologies (including agile development), IT vendor and contract management, stakeholder management and requirements gathering, as well as service design.
- Strong business acumen to understand priorities and the business drivers.
- Good analytical, conceptualisation, problem-solving skills and communication skills.
- Preferably possesses experience managing at least one digitalisation programme and delivering at least two end-to-end project development life cycles.
- Preferably holds a recognised Project Management certification (e.g. CITPM, PMP) with demonstrated application of established project management methodologies.
