[ Job ID: 1101262 ]
Responsibilities:
- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies, etc.
- Train and guide assistants in their support role.
- Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols
- Ensure reserves are provided or updated in a timely and realistic manner
- Add value to underwriters by advising underwriters on issues discovered during claims handling such as issues due to gap in policy wording and on risk improvement
- Visit clients offices/attend MOM meetings/site inspection as and when required
- Periodic review of files, as and when required
- Ensure recovery claims are pursued and followed up periodically
- Any other ad hoc duties assigned
Requirements:
- Min 1 year of relevant experience handing of Travel Claims
- Good working knowledge of Microsoft Office application
- Well versed in insurance principles
- Possess good interpersonal and communications skills, able to multi-task, is a team player conscientious, tactful, customer-focused and willingness to learn new skills
- Possess BCP, PGI, and ComGI certification (If candidate does not have the cert, they will be required to take the Certificate In General Insurance (CGI) exam upon joining)
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Cesky Ong Zhi Rong
EA Personnel Registration Number: R24121422
EA License No.: 07C5771
