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We are hiring Centre Managers to be outsourced to our clients
Responsibilities & Duties
.Be a key player in the customer acquisition team to onboard new parents to community
.Share Centre's vision and recommend suitable programs for students
.Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
.Maintain customer relationships and build a strong community. Act as parents advocate and manage relationships with them
.Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
.Work with the teaching team to assess the students and follow up with parents for conversion
.Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
.Ensure that all customer information is properly documented and updated in our CRM system
.Continue to track the progress of students and maintain relationships with parents
Thomas Tan
The Outsourcing Team
Recruit Express Pte Ltd
EA Lic: 99C4599
Job ID: 151240897
Skills:
Microsoft Office, Microsoft Excel, Hr Recruitment, Scheduling, Customer service, Social Media Marketing
Skills:
customer communication , voice lessons , Piano, performance enhancement, transparency, Customer Relationship Management, Event Management, Customer Satisfaction, violin, Customer Retention, Mentoring
Skills:
voice lessons , customer communication , Channel, transparency, Customer Satisfaction, violin, Piano, Lead Generation, performance enhancement, Call Center, Customer Relationship Management, Career Development, Customer Retention, Mentoring, Packaging
Skills:
revenue growth , voice lessons , customer communication , Channel, transparency, Customer Satisfaction, violin, Mentorship, Piano, performance enhancement, Customer Relationship Management, Event Management, Customer Retention, Mentoring
Skills:
revenue growth , voice lessons , customer communication , Channel, transparency, Customer Satisfaction, violin, Mentorship, Piano, performance enhancement, Customer Relationship Management, Event Management, Customer Retention, Mentoring
