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We are hiring Centre Managers to be outsourced to our clients
Responsibilities & Duties
.Be a key player in the customer acquisition team to onboard new parents to community
.Share Centre's vision and recommend suitable programs for students
.Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
.Maintain customer relationships and build a strong community. Act as parents advocate and manage relationships with them
.Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
.Work with the teaching team to assess the students and follow up with parents for conversion
.Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
.Ensure that all customer information is properly documented and updated in our CRM system
.Continue to track the progress of students and maintain relationships with parents
Interest applicants, pls email updated resume to [Confidential Information]
Jessie Hoe Huey Miin
CEI Reg No. R1103861
EA Lic: 99C4599
Job ID: 152518905
Skills:
team performance , Microsoft Office, Customer Satisfaction, General Administration, Building Customer Relationships, Customer Satisfaction Programmes, Community Development, Customer Acquisition, Lead Generation Events, parent education, Shared Services, assisted living, Business Continuity, customer engagement events