Ensure the smooth and timely delivery of all campaigns
Direct and manage project stakeholders from Commercial group - Creative Lab including Brand Studios, Events, Ad ops, Social Hub, Content Group, News and Current Affairs group, Digital Group, Talent Hub (TCA/Bloomrs), Legal, Finance amongst others to drive the timely and smooth delivery of the campaigns
Troubleshoot the solution delivery process to ensure best client satisfaction
Provide clients with single-point-of-contact for post sales campaign execution and conflict resolution
Responsibilities
Smooth project delivery
Take over from Pre Sales team once the contract is signed off and develop an intimate understanding of key stakeholder units and the process to manage the campaign deliveries with success
Ensure dynamic process troubleshooting to flag/remove any internal/external obstacles
Ensure all stakeholders are kept abreast of progress and development of the programme in a timely and effective manner
Maintain client satisfaction
Ensure high client satisfaction with process flow, communication exchange, resolution of issues and quality of deliverables
Ensure client stakeholders are kept abreast of progress and development of the programme in a timely and effective manner
Ensure content execution, ad bookings, billing status are all in order
Ensure close collaboration with all production units (Creative Lab, CG, NCA etc) to produce the content, ensure ads are booked in, billing and payments are in order. Ensure P&L approved is kept to and close the job
Organise post campaign reports, post campaign presentation to clients for transmedia projects and work with Pre Sales and Data insights team on the preparation of these reports before presenting to clients
Qualifications
A relevant degree in Marketing, Communications, Business, or Media
At least 2 to 3 years of experience in project management
Relevant experience in a media-related industry is preferred
Proven ability to lead and execute project management, as well as managing multiple internal & external stakeholders in dynamic environment to meet business objectives
Strong interpersonal, verbal and written communication skills, with proven track record to work across different teams such as sales, commercial planning, entertainment / News platforms, Finance and Legal
